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Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment

Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment

Utami et al [9] found that individuals with low health literacy found fewer clinical trials and took longer to complete standardized search tasks using a Web-based clinical trial search engine compared to those with adequate health literacy.

Timothy W W Bickmore, Dina Utami, Robin Matsuyama, Michael K Paasche-Orlow

J Med Internet Res 2016;18(1):e1