Development and Refinement of a Chatbot for Birthing Individuals and Newborn Caregivers: Mixed Methods Study

Jessica Nathalie Rivera Rivera   ¹ , MPH, PhD ;   Katarina E AuBuchon   ² , PhD ;   Marjanna Smith   ¹ , MPH ;   Claire Starling   ¹ , MPH ;   Karen G Ganacias   ³ , MPH, MD ;   Aimee Danielson   ^{4, 5} , PhD ;   Loral Patchen   ^{1, 6} , MS, MSN, PhD ;   Janine A Rethy   ³ , MPH, MD ;   H Joseph Blumenthal   ⁷ , BS ;   Angela D Thomas   ¹ , MBA, MPH, DrPH ;   Hannah Arem   ^{1, 8} , MHS, PhD

¹ Healthcare Delivery Research Network, MedStar Health Research Institute, Washington, DC, United States

² Lombardi Comprehensive Cancer Center, Georgetown University, Washington, DC, United States

³ Department of Pediatrics, MedStar Georgetown University Hospital, Washington, DC, United States

⁴ Psychiatry, Georgetown University School of Medicine, Washington, DC, United States

⁵ Obstetrics and Gynecology, MedStar Georgetown University Hospital, Washington, DC, United States

⁶ Obstetrics and Gynecology, MedStar Washington Hospital Center, Washington, DC, United States

⁷ Center for Biostatistics, Informatics and Data Science, MedStar Health Research Institute, Washington, DC, United States

⁸ Department of Oncology, Georgetown University, Washington, DC, United States