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Third, we used a variety of reminders and follow-up strategies, including bimonthly e-newsletters (sent using Mailchimp [Rocket Science Group], a web-based platform and email service that allows for managing mailing lists) in between periods of data collection, email reminders sent 72 hours before the next follow-up survey, SMS text message reminders (only in cases of participants who authorized being sent SMS text messages), and incentives of increasing value over time (gift cards of US $10 for T2, US $15 for
JMIR Res Protoc 2023;12:e43627
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Veteran, Primary Care Provider, and Specialist Satisfaction With Electronic Consultation
On average, PCPs requested 6 (SD 6) e-consults, and VAPHS specialists completed 17 (SD 11) e-consults. PCPs requested e-consults for nephrology/renal care (n=11; 73%), diabetes/endocrinology (n=8; 53%), cardiology (n=7; 47%), neurosurgery (n=6; 40%), and orthopedics (n=3; 20%) (data not shown in tables).
We present descriptive summaries of the Likert-type satisfaction items regarding the e-consult process.
JMIR Med Inform 2015;3(1):e5
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