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Application of a Sociotechnical Framework to Uncover Factors That Influence Effective User Engagement With Digital Mental Health Tools in Clinical Care Contexts: Scoping Review

Application of a Sociotechnical Framework to Uncover Factors That Influence Effective User Engagement With Digital Mental Health Tools in Clinical Care Contexts: Scoping Review

Some work has also been conducted to characterize user engagement and to help visualize user engagement through use log data, Pham et al [28] developed a framework of metrics, while Pham et al [29] built an analytics platform.

Brian Lo, Keri Durocher, Rebecca Charow, Sarah Kimball, Quynh Pham, Sanjeev Sockalingam, David Wiljer, Gillian Strudwick

J Med Internet Res 2025;27:e67820